A long partnership based on conviction

Bessin GmbH from Wolfenbüttel has been supplying business customers with office technology since 1949 and has been working with Securepoint for around 15 years. Managing Director Martin Bortic knows exactly what benefits his customers and his team gain from the partnership - but he still thought twice about it.

‘We initially took a very close look at the programme,’ reports Managing Director Martin Bortic. This is because the new partner programme is switching from an individual purchase model to a monthly fee that covers a large number of training courses. A service that is convincing: the commercial analysis of the offer showed only advantages for his company, says Bortic. In return, he promises ‘We will take advantage of the offer and attend even more training courses. We have always learnt a lot from the training courses!’

All Securepoint partners already have access to a wide range of basic training courses, regardless of their partner status. Professional partners also receive discounted access to various exclusive training contents. Furthermore, as beta testers, partners at this level have a direct influence on the development of future products, receive support with marketing activities and benefit from special economic advantages such as cashback programmes. An overview of all components can be found on the ‘Partner programme’ page.

Currently, all training and certifications are conducted interactively and online via the Securepoint Academy, where all documents and recordings are also available after the event. In the live webinars, Securepoint trainers impart extensive knowledge and answer all questions. In this way, Securepoint is maintaining the quality of the training courses and the dialogue between partners during the lockdown.

The fact that Bessin benefits from its long-standing partnership with Securepoint is evident in the open dialogue. Martin Bortic summarises: ‘With Securepoint, we were not a number from the very beginning, but a partner at eye level. This applies to all levels, from support to management.’ In particular, the competent and personal support provided by the support team was very helpful in the early days of the collaboration and set the tone for the good long-term cooperation - and still is today.

‘In the end, it benefits the customer. When we come out of a training course, we often have reason to approach our customers and say: Hey, you know, there's something new, you have to react to it!’ says Bortic. In this way, the further training of his employees directly increases the security level of his customers.